Dear Mr. van Gent,

Thank you very much for your detailed feedback and kind words!

We’re delighted to hear that you were able to book easily by phone and that you appreciated the warm welcome from our reception team — we’ll be sure to pass on your compliments. We're also glad that paying in cash was convenient for you.

We’ve taken note of your suggestions regarding the bathroom sink and the coffee machines at breakfast. Your comments are very helpful, and we’ll certainly take them into consideration as we continue to improve our guest experience.

It would be a real pleasure to welcome you back next time you’re in the area!

Warm regards,
The Hotel Team

Hi and thanks a lot for this feedback! We'll pass the message to the cleaning lady. We hope to host you again anytime! Regards, Sophie

Dear guest,

Thank you very much for your review! We are delighted to hear that you had a pleasant stay with us and that you plan to return.

We look forward to welcoming you back for another wonderful stay in the future!

Sincerely
La réception

Thank you for sharing your feedback. We appreciate your comments about the room. However, we regret to hear that the mattress did not meet your expectations. We take your comfort seriously, and we will review this issue to ensure a better experience in the future.
Regards, Sophie